FAQs

FAQ's

How do I reach the 24 Hour Crisis Line?

Indian Residential School Survivors and Family 1-866-925-4419 The Indian Residential Schools Crisis Line is available 24-hours a day for anyone experiencing pain or distress as a result of his or her Residential school experience. For more information on the program, please refer to the FNHA website.

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How do I arrange for Counselling support?

1-877-477-0775 The Indian Residential Schools Resolution Health Support Program provides former Indian Residential School students and their families--regardless of status or place of residence within Canada--with access to counselling, cultural, and emotional support services. The Program also provides assistance with the cost of transportation when counselling and cultural support services are not locally available. For more information on the program,...

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What is the Independent Assessment Process?

The Indian Residential Schools Adjudication Secretariat has released a new video to help claimants prepare for their hearing in the Independent Assessment Process (IAP). For more information, visit www.iap-pei.ca. Independent Assessment Process Toll-Free Information Line 1-877-635-2648 Former students of Indian Residential Schools who have questions about the Independent Assessment Process (IAP) or about their IAP claim can call the IAP...

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What is the Truth and Reconciliation Commission?

Toll-Free: 1-888-872-5554 (1-888-TRC-5554) Through the Residential School Settlement Agreement, all signing Parties have agreed that a historic Truth and Reconciliation Commission will be established to contribute to truth, healing, and Reconciliation. Reconciliation is an ongoing individual and collective process and will require commitment from all those affected including former First Nations, Inuit, and Métis Indian Residential School (IRS) students, their...

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What are Education Personal Credits?

1-866-343-1858 or 1-877-627-7027 (TTY) The Indian Residential Schools Settlement Agreement stipulates that once all Common Experience Payments (CEP) have been made, if more than $40 million remains in the Trust Fund, the funds are to be made available to CEP Recipients, upon application, in the form of non-cash Personal Credits of up to $3,000 each for educational purposes. CEP Recipients...

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What are some important Deadlines?

Deadline to submit your Personal Credits Acknowledgement Form:postmarked by March 7, 2015. Deadline for Education Entity or Group to submit Personal Credits Redemption Form:postmarked by June 7, 2015. Crawford Class Action Services will finalize payments by August 7, 2015. All education programs and services must be concluded by August 31, 2015.

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What is the Group Independent Assessment Process (IAP)?

The Group IAP program provides funding to established groups to support healing and Reconciliation for group members, their families, and communities. This program provides an opportunity for individuals to come together as they go through their individual IAP claim and/or shortly thereafter. The overall objectives are: To affect healing by helping former Residential School students admitted to the IAP who...

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What are Day Scholars?

Day Scholar Many Canadians don’t realize that the current [settlement] only dealt with our people who went to the Residential Schools, as defined by the government of Canada. First Nations communities in BC continue to seek justice for “Day Scholars”– former students ineligible for compensation because they attended schools that didn’t require them to stay overnight: What is a Day...

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What is the First Nations Health Authority?

FNHA has taken over and will plan, design, manage, deliver and fund the delivery of First Nations Health Programs across British Columbia. View the website to learn more.

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What is the National Indian Brotherhood Trust Fund?

The National Indian Brotherhood Trust Fund (NIB Trust Fund) accepts applications for education programs aimed at healing, reconciliation and knowledge building. The NIB Trust Fund allocates funds in accordance with the Indian Residential Schools Settlement Agreement of 2007 – the largest settlement agreement in Canadian history which provided compensation to survivors for their experiences at residential schools. Funds are available...

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